@zwiebelspaetzle Mobile could be IPv6, could be a different web server entirely as they have multiple IPv4s.
https://www.ssllabs.com/ssltest/analyze.html?d=www.podtrac.com&s=44.239.236.149&hideResults=on&latest looks pretty good but does show "Chain issues Incorrect order, Contains anchor". If the client had an issue with that, I would expect it to be a problem regardless of connection...but again could be different web servers.